Sensory, Inc. Receives 2025 Voice AI Technology Excellence Award from CUSTOMER Magazine

TrulyNatural Speech-to-Text Honored for Exceptional Innovation and Commitment to Improving the Customer Experience

Santa Clara, CA (2 July 2025) — Sensory, Inc. announced today that TMC, a global, integrated media company, has named TrulyNatural Speech-to-Text as a 2025 CUSTOMER magazine Voice AI Technology Excellence Award winner.

The Voice AI Technology Excellence Awards honor innovative solutions that harness the power of artificial intelligence to elevate voice-driven experiences, improve customer engagement, and deliver meaningful business results.

While LLMs have unlocked incredible new capabilities, connecting users directly to them via raw audio stream creates significant friction. Sensory’s award-winning, on-device STT provides the perfect solution, acting as an intelligent “smart gateway” that refines user interaction before it ever reaches the cloud.

The Problem: The High Cost of Direct-to-Cloud LLM Interaction

Sending raw voice data directly from a device to a cloud LLM is inefficient and expensive. This approach creates three major roadblocks for product innovation:

1. Exorbitant Costs
2. Unacceptable Latency
3. Critical Privacy Gaps

The Solution: On-Device STT as the Intelligent Filter

Sensory’s TrulyNatural™ engine runs directly on the device, solving these problems at the source. It processes speech locally and instantly, ensuring only clean, relevant text is sent to the cloud LLM. Here’s how this hybrid edge-cloud approach creates a superior experience:

1. Massive Cost Savings
2. Drastically Reduced Latency
3. Unbreakable Privacy

“We are honored by this recognition from CUSTOMER Magazine,” said Todd Mozer, CEO of Sensory. “Product creators are eager to leverage the power of LLMs, but are rightly concerned about the costs, latency, and privacy issues. TrulyNatural™ is the critical enabling technology that makes large-scale LLM deployment feasible, secure, and affordable. We provide the essential on-device intelligence that makes the cloud better.” Are you building a product with LLM integration? Learn how Sensory’s award-winning TrulyNatural™ technology can help you deliver a faster, more private, and more profitable solution.

“It gives me great pleasure to recognize Sensory, Inc. as a 2025 Voice AI Technology Excellence Award recipient,” said Rich Tehrani, CEO of TMC. “Our judges were thoroughly impressed not only by the strength and features of the product, but by Sensory’s commitment to delivering world-class customer experiences.”

Winners of the 2025 Voice AI Technology Excellence Award are featured in CUSTOMER magazine, TMCnet, as well as across all TMC social media platforms.

About Sensory, Inc.

Sensory Inc. is a leader in on-device AI technology, providing fast, accurate, and private solutions in speech recognition and sound ID, biometrics, and natural language understanding. Trusted by billion-dollar brands like Amazon, Google, and Samsung, Sensory’s innovations are in over 2 billion devices globally, all without relying on the cloud. With 100+ high-value use cases across automotive, consumer electronics, and more, Sensory holds more than 60 patents for its groundbreaking technologies. The company offers developer-friendly APIs and evaluation kits, making it easy to integrate Sensory’s cutting-edge solutions into any product, ensuring a smooth and efficient experience.

TMC’s CUSTOMER Magazine

TMC’s CUSTOMER magazine is the industry’s definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more.

ABOUT TMC
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.

Sensory, Inc. Contact:

Amanda Defelice

Marketing, Sensory

press@sensoryinc.com

TMC Contact:
Stephanie Thompson
Manager, TMC Awards
203-852-6800
sthompson@tmcnet.com